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GB Rewards Program Faqs

What is this?

When logged in, you’ll earn a point for every dollar you spend at ginger blue decor. You can use those points to redeem discounts that can be used on future purchases online at gingerbluedecor.com.

Who can join?

Everyone! All you have to do is have an account with us at ginger blue and you will be automatically enrolled. If you’re a previous customer and have an account, we’ve done the work for you—you’re already in the GB Rewards program! Simply login to start reaping the benefits.

If you do not currently have an account, we invite you to open one up at gingerbluedecor.com. If you’ve made a purchase on gingerbluedecor.com as a guest, create an account using the e-mail you provided at checkout.

How do I earn points?

Points are earned with every purchase, excluding shipping fees. You can also earn points for referring a friend as a new customer and signing up for our ginger blue newsletter. You’ll be able to redeem those points as fun money on future ginger blue purchases,  or save up your points for more fun money, too! Additionally, we may offer bonus point events from time to time for those in specific tiers. Only points earned from purchases will be used for climbing tiers.

When will I see points I earned on purchases?

Points earned on purchases will be available within 24-48 hours. Please feel free to contact the customer service team with any inquiries! 

 How do I view my point balance?

Your point balance can be found on your account page, as well as the top navigation bar when you are signed in. 

What are the different reward amounts?

1000 points = $10 reward;

1500 points = $15 reward;

2000 points = $20 reward

2500 points = $25 reward

5000 points = $50 reward

 

Is there a limit to the number of points I can earn?

Nope! You will earn a point for every dollar you spend at Ginger Blue Decor. Please note that the maximum redemption is $50.

Do my points expire?

Nope!

I have an order history on multiple accounts or e-mail addresses. Can I merge my points?

Yes! We can absolutely consolidate your points to one account. Please e-mail customer service at info@gingerbluedecor.com with your request, your preferred e-mail address, and a list of the others you have used. Note: Points from someone else’s account or order history may not be transferred to someone else’s.

How do I redeem my points?

Once you're logged in, visit your rewards by clicking the "Ginger Blue Decor Rewards" button at the bottom left of the screen, then select the tab called “Use Points.” Here, you’ll see the discounts available based on your accrued point balance. Click which reward you’d like to redeem and a gift card code will pop up. If you'd like to use this immediately, insert this code at checkout, and you’re done! If you'd like to save it for later, X out of the pop-up—and when you're ready, come back to the rewards page and visit "My Rewards."

You can choose to redeem your discounts or you can save them up for a larger amount. Please note points are not redeemable for cash.

Will my discounts apply to sale items?

Yes, your discounts can be applied to all purchases at ginger blue 

What do the “approved,” “pending,” and “cancelled” statuses mean?

Approved: These points can be redeemed on rewards immediately.

Pending: These points need to finish processing before you can redeem them. This typically applies to purchases and referrals. 

Cancelled: These points will not be added to your account. For example, this will happen if you cancel a purchase; the points will change from pending to cancelled.

I completed an activity but didn't earn points!

If you made a purchase, please allow a few minutes for us to process your activity and provide your points. If you referred a friend, your points will be posted to your account once they make a purchase.

If I return a purchase I made using my discount code, do I get my the discount code back?

Yes! You will be refunded the dollar amount spent and your discount code will be returned. The points you accrued on your returned order, however, will not be added to your account. If your return is a partial return, please contact the Customer Service Team.

Why did my account balance go down?

A purchase was cancelled or returned. You can view all of your points activity on our GB Rewards section of your Account page!

How do I leave the program?

We hope you don’t! Before making up your mind, don’t forget that the GB Rewards program is free to enroll and points never expire! But if you no longer wish to earn points from your purchases, please contact our Customer Service Team and we will unenroll you.

What happens if I leave and decide to join again?

Just contact our Customer Service Team and we'll re-enroll you. Please note with a new account, the point total will begin at zero. 

What happens to my information when I sign up?

Your submission of personal information through the store is governed by our Privacy Policy. [https://gingerbluedecor.com/pages/privacy-policy]

Customer Reviews

Overall rating: 4.9 / 5 from 1180 reviews.

Customer photo review of Custom Magnet

Love the way this photo of my grand-baby turned out!! I’ve had several compliments and inquiries about where it was done and was happy to recommend your company!! KP

Custom Magnet

Customer photo review of Stacked Pumpkins

I was happy to get a seasonal piece of art for my magnet frame!

Stacked Pumpkins

Customer photo review of Corn Fields Barn - Framed art

I found these pictures in a gift shop. I went on line to find more and I just love the colors and mystique they add to my kitchen!

Corn Fields Barn - Framed art

Customer photo review of Forest Fox - Framed Art

It was not in stock at St Andrews Hardware in Glens Falls, but a staff member Makyla, got me connected, and my fox pic is now on our wall !!

Forest Fox - Framed Art

Customer photo review of Custom Magnet

Absolutely perfect., each and every photo is amazing a pleasure to do business with Steve and Pam!!!!!

Custom Magnet

Customer photo review of Blue Jelly Fish

Love the pictures of the jellyfish and the starfish. Love that the edge of each picture is outlined in blue which makes them stand out in my frames.

Blue Jelly Fish

Store owner replied: Thank you ❤️

Customer photo review of Dune Grass

I have had the shelf for many years, but recently moved to the coast, so love my new Coastal magnets to go with our new home!

Dune Grass

Customer photo review of Barn at Sunset - Framed art

Living in the dairy state, I’ve come to appreciate family farms. This picture captures the beauty of barns as part of our landscape. It looks different depending upon how light hits it. Love it!

Barn at Sunset - Framed art

Customer photo review of Custom Magnet

This is the only way to display family photos!!! Absolutely stunning!!!!

Custom Magnet

Customer photo review of Yellow Roses in vase

Love changing my magnet with the changing of the seasons and the weather!

Yellow Roses in vase

Customer photo review of Bunnies in a forest - Framed art

These magnetic pictures are a game changer for decorating! Will be add more to my collection. 😊

Bunnies in a forest - Framed art

Customer photo review of Cottage Door

I started getting magnet years ago, bought magnet frame at craft fair with several magnets, my older sister recently died and I now have one that holds 4 magnets

Cottage Door

Customer photo review of Old Country Church 5 - Framed Art

I purchased three church pictures. Looks like the one where I grew up. Nice quality, packaged well, and fast shipping.

Old Country Church 5 - Framed Art

Customer photo review of Magnetic Frames Add-on

I love the magnetic frames! I have several frames and the prints . Now I have three of the magnetic pictures that I took myself! These pictures are clear and crisp! I would definitely recommend them!!

Magnetic Frames Add-on

Customer photo review of Scenic Sunflowers

I love sunflowers, so as soon as I saw these I had to have them. I love it.

Scenic Sunflowers

Customer photo review of Custom Magnet

Never disappointed ., always the best., high quality… exceptional work!!!!

Custom Magnet

Customer photo review of Custom Magnet

The picture is clear and the colors are beautiful!! I love this magnetic photo!!

Custom Magnet

Customer photo review of Catch of The Day Postcard

Love this picture!!! I wanted to brighten up my bathroom with pops of color for the summer and this did the trick! I love all your magnets and am getting quite a collection for all the seasons through out my home. Can’t wait to see what comes out next!

Catch of The Day Postcard

Customer photo review of White Flower Truck

I love to change out the magnetic pictures for the different seasons !

White Flower Truck

Customer photo review of White Tulips

Love that I can change this up whenever I like. I probably have about 8 different magnets.

White Tulips

Customer photo review of White-breasted bird on cherry blossom branch

I love the print but it just didn’t look good in the frame I purchased with it That why I called to see about an exchange

White-breasted bird on cherry blossom branch

Store owner replied: Fortunately. We offered to replace. Your welcome

Customer photo review of Custom Magnet

Love these story book photos. My and daughters dancing in their matching tutus

Custom Magnet

Customer photo review of Dutch Bunnies

Amazing! Love the magnetic art and frame system!! The quality of the pictures (I ordered 6) is very impressive. The frame is also well made. Worth every penny...you cannot tell that it is magnetic attached...it looks like it is really "framed art". Do not hesitate to order....I will definitely add more pictures and frames. The value is beyond the price.

Dutch Bunnies

Store owner replied: Thank you ❤️

Customer photo review of Hi Honey Bunny

Love my new magnet art. Very cheerful. Great way to decorate for the holidays.

Hi Honey Bunny

Customer photo review of Hydrangeas

Inhereted this frame from my sister with a few insert magnetic pictures. Really want to add to my collection as the seasons and holidays change. Thank you for being available to purchase these treasures...

Hydrangeas